All required information is service dependent and we may use the said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Here are the types of personal information we collect:
Information You Give Us: We receive and store any information you provide concerning our services, such as - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details, g) medical records and history, h) sexual orientation, I) biometric information, j) password, etc., and/or your occupation, interests, and the like. The Information supplied by the users enables us to improve our sites and provide you with the most user-friendly experience.
Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, vendors, partners, etc., which we use to correct our records and deliver your next purchase more easily.
COLLECTION OF INFORMATION
The Company may collect information from you when you, (I) register on the Website and Services; (ii) update your information on the Website and Services; (iii) use the features on the Website and Services; and (IV) participate in campaigns conducted by the Company on the Website and Services.
You may use the Website and Services without providing the Company with any personal information about yourself. However, you may not be able to access certain services of the Website and Services in case you choose to do so.
Your personal and non-personal information collected by the Company from a particular browser or device may be used with another computer or device that is linked to the browser or device on which your personal and non-personal information was collected.
You may note that it is possible that we may collect personal information about you from sources other than yourself, such as from forums, blogs, instant messaging, referral programs, other users of our Website and Services, services, and our business partners. However, any such information shall not be considered to be sensitive, if it is freely available in the public domain, under the (Indian) Right to Information Act, 2005, or under any other applicable law for the time being in force.
USE OF INFORMATION
The Company uses your personal and non-personal information for certain purposes including but not limited to:
1. Service-related Purpose
(a) enabling you to use the Website and Services
(b) providing you with information about services available on the Website and Services;
(c) marketing (including direct marketing) of products/services sending information, materials, and offers from the Company;
(d) for processing orders and delivery of products;
(e) providing you with advertisement content based on your interests and preferences on the Website and Services and/or the website and other platforms owned by Company’s business partners;
(f) resolving any glitches on the Website and Services including addressing any technical problems;
(g) to send you alerts, notices, letters, newsletters, offers, responses to requests and other customer support queries and/or any other communication which may be relevant and vital to the usage of the Website and Services by you;
(h) improving your experience of navigating through the Website and Services;
(i) improving the services and content on the Website and Services;
(k) for all other purposes as may be disclosed when you provide personally identifiable information/sensitive personal data; and
(l) All other incidental and associated purposes relating to the above and any other purpose which you may from time to time agree.
2. Internal Business Purpose
The Company may use your non-personal information for internal business purposes, such as data analysis, research, developing new features, enhancing and improving existing services, and identifying usage trends. This information helps the Company to constantly improve, personalize and customize the products and services it provides to you.
COOKIES AND OTHER TRACKING TECHNOLOGIES
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalized Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their cookies to your browser (if you click on their ads), a process that we do not control.
You may set most browsers or devices to notify you if you receive a cookie, or you may choose to block cookies with your browser or devices, however, if you choose to erase or block your cookies, you shall have to re-enter your original user ID and password to gain access to certain parts of the Website and Services but in certain cases, browser or device settings that block cookies may not affect the technologies used by the Company and its business partners.
The Company may disclose your personal information in the following ways:
2. Disclosure to Acquirers: The Company may disclose and/or transfer your personal information to an acquirer, assignee, or other successor entity situated within or outside India in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of the Company while ensuring that the recipients are subject to the same level of data protection as applicable on us.
5. Disclosure of Certain User Information: The Company shall not share your permanent account number, unique identification number, or copy of your driving license and passport with any third party.
LINKS TO OTHER SITES
The Website and Services may contain links and interactive functionality interacting with the websites, applications, or services of third parties. The Company is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such website. Before enabling any sharing functions to communicate with any such website or otherwise visiting any such website, The Company strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party website, application, or service.
We take appropriate security measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take adequate precautions to protect your data from loss, and misuse, against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
Access to your online account on the Website and Services is via your e-mail which is password protected and this helps to secure your account information. You are solely responsible for maintaining the confidentiality of that password. To ensure the safety of your Personal Information, you are advised against sharing your username and password with anyone.
You have the option to 'opt-out' of all Company’s newsletters, other general e-mail marketing communications and interest-based advertising, cross-app advertising, statistical identification, and cross-device targeting by way of links provided at the bottom of each mailer. We respect your privacy and if you choose to not receive such mailers, we shall take all adequate steps to remove you from such lists.
We use third-party advertising companies to serve ads when you visit or use our Website and Services. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this Website and Services and other websites, applications, and services to provide advertisements about goods and services of interest to you.
USE OF CHILDREN'S INFORMATION
Please find below the details of the grievance officer:
Name – Pooja Sodhi
Designation- CEO, ComboNation
Address: 80/8- B, G/F, MALVIYA NAGAR, 80/8-B, G/F, SOUTH DELHI, DELHI, 110017
HOW TO CONTACT US
You can reach our customer support team to address any of your queries or complaints related to products and services by writing to firstname.lastname@example.org
Phone: 9818831929, 9910722205.
Time: Monday-Saturday (10 a.m. to 8 p.m.)